To fix that, turn App Permissions OFF then turn App Permissions back ON:

• Navigate to device Settings > Apps
• Locate then select Media365 app
• If available, tap Permissions (App settings section) then do the following:

1. 'Deny' all app permission (Samsung devices):

• From the 'Allowed' section, tap an available permission (e.g., Storage, Contacts, Location, etc.).
• Tap Deny.
• If prompted, review the confirmation message then tap Deny anyway.

2. 'Allow" all app permission (Samsung devices):

• From the 'Denied' section, tap an available permission (e.g., Storage, Contacts, Location, etc.).
• Tap 'Allow all the time'.
• Tap the Back icon (upper-left) to return to App permissions.

We are currently aware of an issue with the text-to-speech functionality, which effects our Android users.

The language of the eBook is not always auto-detected, so you need to manually select the language in which the app will read the eBook via the Settings button in the TTS menu in the app.

We have detected an issue that effects PDF files in Japanese. This language is not always correctly detected and as a result, the app displays empty pages in such eBooks.

We are working to determine the reason for the issue and to resolve the problem.

The Media365 app is currently not available on the App Store.

We are working to resolve the problem.

What is Media365?

Media365 is an online eBook platform aimed at self-publishing authors, publishers and readers.

It has been featured in the DesignRush Design Awards for best eBook apps.

As an author or publisher, you can upload your content and share it with a global audience. You earn money from the ads shown in your books and from user subscriptions.

As a reader, you enjoy our extensive eBook library where titles across all genres are awaiting to be read. You can easily find the latest bestsellers, favorite classics, popular novels and more.

How can I publish my eBooks to Media365?

In order to publish your eBooks to Media365, you need to create an account, upload your file and contact us to request verification. Once you are verified as a publisher, your content will be listed in the Media365 catalog and will be accessible to a global audience of readers.

How can I read Media365 eBooks?

In order to read Media365 eBooks, you need to have the book reader app installed on your mobile device. We support both iOS and Android. You can view the full Media365 catalog via the website, but you cannot read an eBook directly in the website.

How do I unsubscribe from Media365?

If you would like to cancel your subscription on Android, please open the "Google Play Store" app on your device and go to the section "Subscriptions" in the side menu. You can visit this page for more details.

To cancel the subscription on your iPhone/iPad, please visit iTunes App Store subscription center. More info is available here.

Can I read my own eBooks with the Media365 Book Reader app?

Yes, if you want to read your own books with the Media365 Book Reader app, you can import them from your device. Simply tap on the (+) sign and navigate to the eBooks you would like to import. Please note that you need to have a Media365 Premium Subscription in order to import formats other than EPUB or PDF.

You can upload your eBooks to your Media365 account to save them to your personal book cloud and read them across devices. This is an automatic feature in the iOS app and includes synchronization of the page your are currently reading. Please note that Android users still need to manually upload their books via the Upload tab in the app and the synchronization of their currently read page across devices is not active yet.

Can I read eBooks offline?

Offline mode is a feature available to our Premium subscribers. It allows you to read and listen to Media365 books without an internet connection.

Of course, you do not need a subscription in order to read your own eBooks (stored locally on your device) while you are offline.

What does the Media365 Premium Subscription contain?

The Media365 Premium Subscription offers the following benefits:

• Unlimited access - Read any book from our catalog
• 100% ad-free – Enjoy books without distraction
• Offline mode – Read books without internet connection
• Text-to-speech – Listen to books on the move (only available for EPUB formats)
• Import various book formats - Convert different eBook formats to EPUB or PDF
• Read across devices - Start on one device, continue on another (currently on iOS only)

Why do I still see ads even though I am a premium user?

If you have purchased the old one-time premium option, you enjoy only the premium features of the Android app itself. This option removes the ads from your own books and from the Library tab. However, you do not receive the premium benefits related to the content of the Media365 catalog.

We display ads within Media365 eBooks, as this is how we generate income for authors and publishers. Thus, you access the content for free in return for viewing ads. If you would like to remove the ads from Media365 books and read them offline, you can upgrade to the Media365 Premium Subscription. You will be offered the special price available for existing paid users of the app.

Can I listen to eBooks with the Media365 Book Reader app?

The app offers a text-to-speech (TTS) feature with adjustable settings for volume and speed. It is a paid feature that it part of the Media365 Premium Subscription. Please note that TTS is available only for eBooks in EPUB format and you need to manually select the language in which the app will read the eBook via the Settings button in the TTS menu in the app.

What eBook formats can I read via the Media365 Book Reader app?

The app supports PDF and EPUB formats natively. In addition, as part of the Media365 Premium Subscription, you can convert many different eBook formats and read them with the Media365 Book Reader app:

• 50 book formats for Android
• 15 book formats for iOS

How can I upload my eBook(s) to Media365?

You can upload your eBooks via the Publisher Portal, the iOS app, or the Android app. Please note that eBook management, monitoring (downloads, reads, etc.) and monetization tracking are available only in the Publisher Portal.

What eBook formats can I upload to Media365?

You can upload both EPUB or PDF files. Please note that we highly recommend uploading EPUB files, because this eBook format allows for a much better reading experience for your readers.

How can I convert my Word document to an EPUB?

You can convert your eBook from a Word document to an EPUB using Calibre. Install Calibre on your computer, add the eBook in the virtual library and convert it to EPUB. Please make sure you prepare your text document in advance and format the chapters, titles and headings, using the Styles of Word. After you import your eBook in Calibre and proceed with the conversion, go through all available settings to adjust the eBook cover and its content. For more details, please review this page.

Alternatively, you can email us your original eBook file (e.g. RTF, DOC, DOCX) and we will convert it for you. Please note that the process will take a few business days and this service is not free. The cost depends on how time-consuming it will be to format and convert your eBook(s). After we receive the files, we will contact you and provide a quote.

I have uploaded my eBook, but it does not show up in the Media365 catalog. Why?

The Media365 catalog (the Discover tab in the app), where readers can browse for eBooks within different categories and in different languges, only displays eBooks from verified publishers. If you already are a verified publisher, please make sure that you are looking for your eBook in the correct language.

How can I become a verified publisher?

To become a verified publisher, please contact our team at: info@media365.com and provide proof that you are the legal rights holder of the content you have uploaded and want to publish to the Media365 platform. This can be done by either showing that you are listed as the author/publisher in the actual eBook or by providing other evidence, such as Facebook pages, Instagram accounts, websites, drafts, contracts, etc. We aim to make the verification process as easier as possible for you, so send us whatever you have and we will get back to you if we need any further information.

Alternatively, you can apply via the Application Form for Publishers, accessible here.

How do I earn money from my published eBooks?

You earn money from the ads people see while reading your books. You also get a share from the revenue from the Media365 Premium user subscriptions. Your revenue share is calculated based on how many of your books have been read in a given month. Thus, the more readers you have, the more money you will earn. The exact algorithm is proprietary and we are constantly monitoring and optimizing it to ensure fairness. You can monitor your books' performance and the generated income in the Revenue tab in the Publisher Portal.

How do I measure the performance of my published eBooks?

Once you are verified as a publisher, a few new options will appear in your Publisher Portal. You will see a Revenue tab where you can monitor the downloads, reads and revenue from your books. The same information will also be available for individual each book in its book details page

When do I receive the payouts from my published eBooks?

Your earnings will be transferred to your PayPal account on a monthly basis (after the 15th of the month), after you have accumulated at least 100 USD. (Please make sure that you have filled in your PayPal account in your account info in the Publisher Portal.)

We can also make bank transfers, but then bank fees for the transfer (which can be quite substantial) will be deducted from your earnings.

Please note that you will need to verify yourself as a publisher before receiving any payouts.

Who owns the rights to the eBooks I upload to Media365?

You remain the owner of any and all rights to the eBooks you upload. Please familiarize yourself with the Media365 Content Guidelines and Publisher Agreement before uploading content.

What should I do if I have identified illegal content?

We work hard to identify and take down illegal or pirated content and protect the real rights owners. However, sometimes pirated content may slip through and become available in our catalog. You can report such content by contacting us. Our takedown notice procedure can be found here.